1. Customer care might be good, but unnecessary diagnostic charges for each item. 2. Also charge way extra for small components which are available for more than half of the price outside market. Like AutoZone. 3. Better next time go to dealer. Example: An items cost $120 in AutoZone that cost in my invoice $270. Remove & Replace cost separate: $120 Top over: Diagnostic charges for which issue is just known - $130. A rear windshield wiper motor changing. 4. Also did not do all the work expected to be done by simple car mechanics. 5. Out of 9 items, 4 items charged for Diagnostics. 1. Check engine light - $232 - Agree 2. Brake & Rotor - $100 - Waste money - free other places 3. General Diagnostic - $65 - Waste money 4. GD - Wiper Motor not working - $130 (2,3,4 - $295 extra waste) more over extra cost for each parts - Labor I don't mind.
Hello Mohan, thank you for reaching out to our shop. We appreciate our customer's honest feedback and we are glad that we have resolved this issue. Please let us know if you need anything else and we with be happy to help! We look forward to working with you again in the fututre!
- A&D Repair